Discrimination Is Against the Law

University Health complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, religion, disability, gender identity, sex or sexual orientation.

University Health does not exclude people or treat them differently because of race, color, national origin, religion, age, disability, gender identity, sex or sexual orientation.

University Health values the diversity and inclusion of our patients, their visitors, employees, physicians, volunteers, students and others.

Language Assistance

University Health provides free aids and services to people with disabilities to communicate effectively with us, including:

• Qualified sign language interpreters
• Written information in other formats (large print, audio, accessible electronic formats)

University Health provides free language services to people whose primary language is not English such as:

• Qualified interpreters
• Information written in other languages

If you need these services, please contact Patient Relations at 210-358-0600.

File a Grievance

If you believe that University Health has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, religion, disability, gender identity, sex or sexual orientation, you can file a grievance with:

University Health
Mr. Antonio Arrey, Section 1557 Coordinator
4502 Medical Dr. San Antonio, Texas 78229
Phone: 210-743-6299
Fax: 210-358-4020
Relay Texas: 711
help1557@uhtx.com

You can file a grievance in person, over the phone, by mail, fax or by email.  If you need help filing a grievance, the Section 1557 Coordinator is available to help you.

Civil Rights Complaint

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf.

You can also file by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-868-1019, 800-537-7697 (TDD)

Arabic

انتباه: إذا كنت تتحدث اللغة العربية، فإن خدمات المساعدة اللغوية المجانية تحت تصرفك. اتصل على الرقم ‎210-358-0600. (تحويل المكالمات في تكساس: 711)

Burmese

သတိ- သင္ ျမန္မာစကား ေျပာဆိုလွ်င္ သင့္အတြက္ အခမဲ့ ဝန္ေဆာင္မႈေပးမည့္ ဘာသာစကား အကူအညီကို ရရွိပါမ-။ 210-358-0600 ကို ဖုန္းေခၚဆိုပါ။ (Relay Texas: 711)

Chinese

注意：如果您讲中文，我们将随时为您提供免费语言辅助服务。 请致电：210-358-0600。 （得克萨斯州电传：711）

Farsi

توجه: اگر به زبان فارسی صحبت می کنید، خدمات کمکی زبان به صورت رایگان در اختیار شما می باشد. با شماره ۰۶۰۰-۳۵۸-۲۱۰ تماس بگیرید. (رله تگزاس:۷۱۱)

French

ATTENTION: Si vous parlez français, des services d’aide linguistique sont mis à votre disposition. Appelez le 210-358-0600 (Relais Texas : 711)

German

ACHTUNG: Wenn Sie Deutsch sprechen, steht Ihnen ein kostenloser Sprachservice zur Verfügung. Wählen Sie die Rufnummer 210-358-0600. (Relay Texas: 711)

Gujarati

સાવધાન: જો તમે ગુજરાતી બોલો છો, તો તમારી પાસે તમારી ભાષામાં મફત ભાષા સહાય સેવાઓ છે. 210-358-0600 પર કૉલ કરો. (Relay Texas (રિલે ટેક્સાસ): 711)

Hindi

ध्यान दें: यदि आप हिंदी बोलते हैं, तो आप निःशुल्क भाषा सहायता सेवाओं का उपयोग कर सकते हैं। 210-358-0600 पर कॉल करें। (Relay Texas: 711)

Japanese

注記: 日本語を話される方は、無料の言語支援サービスを自由にご利用いただけます。電話: 210-358-0600 (Relay Texas: 711)

Korean

참고: 한국어를 사용하는 경우 무료로 언어 지원 서비스를 받을 수 있습니다. 210-358-0600번으로 전화하십시오. (Relay Texas: 711)

Laotian

ຂໍ້ຄວນເອົາໃຈໃສ່: ຖ້າທ່ານເວົ້າພາສາລາວ, ທ່ານມີການບໍລິການຊ່ວຍເຫຼືອດ້ານພາສາຟຣີທີ່ທ່ານສາມາດໃຊ້ບໍລິການ. ໂທ 210-358-0600. (Relay Texas: 711)

Russian

ВНИМАНИЕ: если вы говорите по-русски, вы можете бесплатно воспользоваться языковой поддержкой. Звоните 210-358-0600 (номер диспетчерской службы (Техас): 711)

Spanish

ATENCIÓN: Si habla español, tiene a su disposición servicios gratuitos de asistencia con el lenguaje. Llame al 210-358-0600. (Servicio de Retransmisión de Texas: 711)

Tagalog

PAUNAWA: Kung nagsasalita ka ng Tagalog, mayroon kang magagamit na mga serbisyong tulong sa wika. Tawagan ang 210-358-0600. (Relay Texas: 711)

Urdu

توجہ دیں: اگر آپ اردو زبان بولتے ہں تو آپ کے لیے آپ کے انتظامیہ کے پاس معاون زبان کی مفت خدمات دستیاب ہیں۔ 210-358-0600 پر کال کریں (Relay Texas )ٹیکساس ریلے کریں(: 711)

Vietnamese

LƯU Ý: Nếu quý vị nói tiếng Việt, quý vị có thể tùy ý sử dụng dịch vụ hỗ trợ ngôn ngữ miễn phí khi cần. Gọi đến số 210-358-0600. (Đường dây tiếp âm Texas: 711)