Telemedicine Visits

Contact Us
To request an appointment, please call 210-644-3209.

Telemedicine Visits

See a primary care provider for routine or urgent care needs from the comfort of your home through telemedicine. You will need a smart phone, tablet or a computer with a camera and a microphone.

Telemedicine at University Health is available to new and existing patients.

University Health uses a HIPAA-compliant method for telemedicine visits. Your personal information is securely transmitted and is kept private, as it is when you visit your doctor in-person.

Schedule Your Telemedicine Appointment

Please call 210-644-3209 to request an appointment. You will need to sign into your MyChart account for your visit. If you do not have a MyChart account, our staff will help you create one when you call to schedule your appointment.

We offer telemedicine services to:

  • Adults from Monday – Sunday, 6 p.m. – 10 p.m.
  • Children from Monday – Friday, 6 p.m. – 9 p.m.

All insurances are accepted. Cost for those without health care coverage is $50.

Services We Offer through Telemedicine

Conditions We Can Treat through Telemedicine

  • Acid reflux
  • Allergies (seasonal)
  • Ankle sprain
  • Back pain
  • Common cold
  • Congestion
  • Constipation
  • Cough
  • Diarrhea, nausea, vomiting (if present for less than 48 hours)
  • Ear pain
  • Fever
  • Flu-like symptoms/body aches
  • Head lice
  • Headache
  • Knee pain
  • Migraines
  • Pink eye (conjunctivitis)
  • Skin rash
  • Sore throat
  • Urinary tract infection
  • 30-day prescription refills for:
    • Blood pressure
    • Diabetes
    • Cholesterol
    • Depression

Important note: Telemedicine services do not allow for prescribing pain or anxiety medicine. If a prescription refill is needed, your provider will review your plan and recommend an in-person visit.

Holiday Hours
Telemedicine services are not available on Federal Holidays.