Do you turn to Goofle for answers when you’re feeling sick or have an injury? If so, you aren’t alone! Many people in the United States turn to the internet when they’re feeling under the weather or have an injury.
The trend toward self-diagnosis using online resources isn’t new. In 2013, a survey by the Pew Research Center reported that more than one-third of Americans had diagnosed themselves online. Today, that number is much higher.
While the internet offers a convenient way to access information about health and wellness, turning to “Dr. Google” isn’t always a good thing. The information found in a web search may lead you to believe you have an illness you don’t have. Often, it’s one that’s more serious than the actual cause of your symptoms. This phenomenon is known as “cyberchondria.”
Why People Self-Diagnose with Google
Dr. Ibiyinka Ladapo, an internal medicine provider at University Health, says people turn to the internet to self-diagnose symptoms for many reasons. “For one, it’s easy to access. These days, you don’t even need a computer—you can quickly reference online resources from your smartphone or a tablet,” says Dr. Ladapo.
The internet offers you access to health experts from renowned medical organizations around the country and around the world, all from a screen visible in the comfort of your home, your car or at work.
Cost is another reason why many people seek medical information online rather than visiting a medical provider. High-deductible insurance plans and costly copays or coinsurance make it appealing to avoid medical visits whenever possible.
Pros of Self-Diagnosing with Google
Having access to a plethora of health information isn’t necessarily a bad thing. We are able to stay more informed about our health and wellness than ever before.
This increased access can help people prevent illness and injury in the first place, as well as identify the cause of symptoms when they occur. Online health resources can also make it easier to identify and describe what you’re experiencing.
Risks of Self-Diagnosing with Google
The earlier you can identify concerning symptoms, the better, as long as you seek treatment. But many people who use the internet for health purposes use what they find to delay treatment rather than seeking it.
There are also some other serious risks associated with turning to the internet for help diagnosing symptoms. While there are many reputable resources for health information online, there are also many sources of misinformation.
Dr. Angela Abouassi, a primary care provider at University Health, warns against trusting medical information found on social media. “They may be recommending a beauty product, vitamin or supplement that they are selling and could benefit from financially, so be weary of that,” she said.
Whether the information you find online is factual or not, you’re relying on your own skills as an untrained person to diagnose yourself. This can lead to unnecessary anxiety about a medical condition you don’t even have.
How to Use Google Wisely for Health Information
If you’re experiencing a health issue and turning to Google for information, follow a few best practices. First, make sure the resources you are referencing are reputable health organizations or websites that end in “.gov” or “.org.” The best health resources come from health systems, hospitals, governmental health organizations and nonprofit health organizations such as the American Heart Association.
Notice that we said resources with an S at the end. Don’t take any single resource as the be-all, end-all—reference multiple health organizations when searching for information.
Finally, use the information you find as a jumping point to start a discussion with your medical provider. You may not need to see your doctor right away, but sock the information away in your mind for your next visit.
Alternatives to Self-Diagnosing
Wondering where to turn when you’re not at your best? The internet can be a helpful place to turn when you first start having symptoms or get injured, but your next steps can help you get an accurate diagnosis and treatment plan.
MyChart Patient Portal
University Health patients with a MyChart account can message their care team through MyChart. Signing up is easy and free.
NurseLink
University Health patients can call NurseLink at 210-358-3000 any hour of the day to speak with a University Health nurse. Our nurses can help answer any medical questions you have and help you make an appointment with a University Health provider.
Telemedicine
When it’s time for a medical visit, you have options. An in-person medical visit is best when you need hands-on care, such as the treatment of an injury or blood work. If you’re experiencing symptoms that may be diagnosed easily through description, though, a telehealth visit may also be an option.
The bottom line? Google can give you information, but the best evaluation and management plan will come from your health care provider.
Primary Care at University Health
Primary care providers at University Health can provide the most up to date care and refer you to a specialist if needed. We also offer telemedicine visits and walk-in care for your convenience.
Community Resources
At University Health, we are taking steps to address community needs within Bexar County. This is why we are excited to offer resources for everyone, whether you receive care from us or not. Visit our Institute for Public Health website for health-related resources to learn more about the factors shaping health and find
other community programs available to you.
