See a primary care provider for routine or urgent care needs from the comfort of your home through telemedicine. You will need a smart phone, tablet or a computer with a camera and a microphone.

Telemedicine at University Health is available to new and existing patients.

University Health uses a HIPAA-compliant method for telemedicine visits. Your personal information is securely transmitted and is kept private, as it is when you visit your doctor in-person.

Schedule Your Telemedicine Appointment

Please call 210-644-3209 to request an appointment. You will need to sign into your MyChart account for your visit. If you do not have a MyChart account, our staff will help you create one when you call to schedule your appointment.

We offer telemedicine services to:

• Adults from Monday – Sunday, 6 p.m. – 10 p.m.
• Children from Monday – Friday, 6 p.m. – 9 p.m.

All insurances are accepted. Cost for those without health care coverage is $50.

Services We Offer through Telemedicine

• Walk-In care
• Primary care for adults and children
• Annual wellness visit
• Follow-up visit
• Women’s health and OB/GYN
• Prescription refills for non-controlled medications
• Skin care

Conditions We Can Treat through Telemedicine

• Acid reflux
• Allergies (seasonal)
• Ankle sprain
• Back pain
• Common cold
• Congestion
• Constipation
• Cough
• Diarrhea, nausea, vomiting (if present for less than 48 hours)
• Ear pain
• Fever
• Flu-like symptoms/body aches
• Head lice
• Headache
• Knee pain
• Migraines
• Pink eye (conjunctivitis)
• Skin rash
• Sore throat
• Urinary tract infection
• 30-day prescription refills for:
• Blood pressure
• Diabetes
• Cholesterol
• Depression

Important note: Telemedicine services do not allow for prescribing pain or anxiety medicine. If a prescription refill is needed, your provider will review your plan and recommend an in-person visit.