Medical Records
Under the Health Insurance Portability and Accountability Act (HIPAA) of 1996, you have the right to access, inspect and/or obtain a copy of your protected health information (PHI). Here at University Health, there are several methods available to you for requesting health information.
Access Your Medical Records Through MyChart
You can access immunization records, test and lab results, radiology reports, medication lists, after-visit summaries and notes through MyChart. You can share and print copies of this information for free at any time.
Sign up for MyChart using our step-by-step instructions.
Request Your Medical Records Online
You can request your records online by submitting the authorization request form on a personal computer or mobile device.
I'm using a personal computer.
Request Your Medical Records by Fax, Email or Regular Mail
You can also request medical records by mailing in a printed copy of the authorization form. You can submit the form by fax, email or regular mail.
University Health
Attention: Release of Information
Medical Records Department/MS 26-2
4502 Medical Drive
San Antonio, TX 78229-4496
Fax
Attn: Release of Information
210-358-5936
Subject: Record Request
Medical.Records@uhtx.com
For questions or status updates after your submission, please call 210-358-3532.
Request Medical Records in Person
Medical Record Fees: A courtesy copy of up to 10 pages of medical records may be obtained at either of our walk-in locations:
University Hospital
Medical Records Department
1st Floor, Rio Tower
210-743-5401
Hours: M-F, 8 a.m. – 5 p.m.
Texas Diabetes Institute
Medical Records Department
2nd Floor
210-358-7428
Hours: M-F, 8 a.m. – 4:30 p.m.
Fee for Medical Records
University Health and ScanSTAT Technologies partner to process medical record requests. Fees for records are set by the Texas Health and Safety Code, Chapter 241, Section 241.154.
Patient Fee (Paper):
- $0.50 per page for the first 10 pages
- $0.25 per page thereafter
Patient Fee (CD):
- $14.85 plus shipping (unlimited pages)
If you receive a pre-payment invoice for records, please send check or money order along with your barcoded invoice to:
ScanSTAT Technologies
PO Box 9248
Providence, RI 02940
If you'd like to pay for records by credit card, please call 770-569-2445.
Medical Records Authorization Forms
Release of medical records requires a signature. Please download and fill out any of these necessary forms to obtain your medical records.
Authorization for Release of Behavioral Health Records
Authorization for Release of Behavioral Health Records (Español)
Authorization to Access, Inspect and/or Obtain a Copy of Protected Health
Authorization to Access, Inspect and/or Obtain a Copy of Protected Health (Español)
Authorization to Access Inspect and/or Obtain a Copy of Protected Health (Adolescent 13-17)
Parental Consent for Minor Teen MyChart Account
Proxy Request and Authorization Form
Proxy Request and Authorization Form (Español)
Proxy Request and Authorization Form for Access to MyChart Minor Patient Portal
Proxy Request and Authorization Form for Access to MyChart Minor Patient Portal (Español)
Request for Amendment of Protected Health InformationRequest for Amendment of Protected Health Information (Español)